IT Support Analyst (m/f) - Hybrid (Porto)
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:
IT Support Analyst (m/f) - Hybrid (Porto)
What do you need to have:
Hard Skills:
• At least 10 years' experience
• Broad knowledge on desktop systems and remote administration tools;
• Sound knowledge of Windows technologies;
• Familiarity with batch / scripting;
• Good people skills (able to deal with range of users at all levels);
• Able to identify potential problems before they arise and take corrective action;
• Ability to analyse trends and estimate future needs;
• Ability to make well thought out and recommendations based on sound conclusions;
• Autonomous in performing end to end troubleshooting;
• Understand the needs of the business lines and offering solutions and suggestions for service improvements;
• Strong level of understanding and comprehension of new controls around IT Security (What can and can't be done from the desktop).
• Good level of English - minimum B2 (mandatory);
• French Speaker is a plus
Soft skills
• Good communication
• Team spirit
• Proactivity
• Time management
What we can offer:
• Personalized support from your team
• Your manager will take into consideration your motivations and suggestions
• Victories will be celebrated together
• Your HR and Support Teams will always be available to help
• Constant feedback on your work
• A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
• And, of course, many gatherings and social events
To respond to this opportunity, send us your CV to the following e-mail address emprego@m-profiler.com