Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We are empowered with multidisciplinary competences and know-how in IT, which allow us to contribute, optimize and move forward with our clients.
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:
Service Manager (m/f) – Remote
What do you need to have:
Hard Skills:
• Between 3 to 6 years of proven relevant professional experience in global IT operations
• Project management and experience working with technical teams
• Experience with service providers and management and monitoring of services
• Cybersecurity knowledge
• Involvement in building IT solutions or operating IT solutions from a service perspective
• Monitoring and reporting KPIs and setting up SLA concepts
• Certification in ITIL is a plus
• Fluency in German is a nice to have
• Fluency in English
Soft skills
• Good communication
• Team spirit
• Proactivity
• Time management
What we can offer:
• Personalized support from your team
• Your manager will take into consideration your motivations and suggestions
• Victories will be celebrated together
• Your HR and Support Teams will always be available to help
• Constant feedback on your work
• A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
• And, of course, many gatherings and social events
To respond to this opportunity, send us your CV to the following e-mail address emprego@m-profiler.com