Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We are empowered with multidisciplinary competences and know-how in IT, which allow us to contribute, optimize and move forward with our clients.
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile: ~
IT Service Manager (m/f) – Remote
What do you need to have:
Hard Skills:
• Current ITIL certification
• Practical work experience in software or devops engineering
• Basic understanding of software or IT systems
• Basic understanding of cloud and/or cloud experience
• Business-fluent English (speaking & writing)
• At least 5 years of proven relevant professional experience in global IT operations,
• preferably in the support or development of SaaS and cloud solutions
• Involvement in building IT solutions or operating IT solutions from a service
• perspective
• Monitoring and reporting KPIs, setting up SLA and OLA agreements.
• Advanced knowledge of Agile way of working and the DevOps approach in previous
• tasks
• Experience with service providers, Management and monitoring of services
Soft skills
• Good communication
• Team spirit
• Proactivity
• Time management
What we can offer:
• Personalized support from your team
• Your manager will take into consideration your motivations and suggestions
• Victories will be celebrated together
• Your HR and Support Teams will always be available to help
• Constant feedback on your work
• A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
• And, of course, many gatherings and social events
To respond to this opportunity, send us your CV to the following e-mail address emprego@m-profiler.com