• pt
  • fr

ENSURE YOUR FUTURE!

APPLY NOW

Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We are empowered with multidisciplinary competences and know-how in IT, which allow us to contribute, optimize and move forward with our clients.

Incident Manager (m/f) – Hybrid (Lisbon)

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:

Incident Manager (m/f) – Hybrid (Lisbon)

What do you need to have:

Hard Skills:
• +3 years of experience
• Well versed in ITIL
• Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process.
• Remediate deviation of a process for its particular division/department/school.
• Responsible for communicating with the Incident Process Owner.
• Point of contact for all Major Incidents.
• Fluency in English

Soft skills
• Good communication
• Team spirit
• Proactivity
• Time management

What we can offer:
• Personalized support from your team
• Your manager will take into consideration your motivations and suggestions
• Victories will be celebrated together
• Your HR and Support Teams will always be available to help
• Constant feedback on your work
• A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
• And, of course, many gatherings and social events

To respond to this opportunity, send us your CV to the following e-mail address emprego@m-profiler.com

To offer a better experience this website uses COOKIES

Match Profiler uses cookies. A cookie is a piece of information that your browser stores on your computer's disk. Each time you access our website, our server will recognize the 'cookie' and will provide us information about your last visit, enabling us to provide better service. Most browsers accept the use of 'cookies' automatically. You can, however, modify the browser configuration so that not from happening. You can find more information about 'cookies' at