Incident Manager (m/f) – Hybrid (Lisbon)
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:
Incident Manager (m/f) – Hybrid (Lisbon)
What do you need to have:
Hard Skills:
• +3 years of experience
• Well versed in ITIL
• Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process.
• Remediate deviation of a process for its particular division/department/school.
• Responsible for communicating with the Incident Process Owner.
• Point of contact for all Major Incidents.
• Fluency in English
Soft skills
• Good communication
• Team spirit
• Proactivity
• Time management
What we can offer:
• Personalized support from your team
• Your manager will take into consideration your motivations and suggestions
• Victories will be celebrated together
• Your HR and Support Teams will always be available to help
• Constant feedback on your work
• A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
• And, of course, many gatherings and social events
To respond to this opportunity, send us your CV to the following e-mail address emprego@m-profiler.com