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Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We are empowered with multidisciplinary competences and know-how in IT, which allow us to contribute, optimize and move forward with our clients.

Support Analyst (m/f) – Presencial (Lisboa / Porto)

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our internal team/client, professionals with the following profile:

Support Analyst (m/f) – Presencial (Lisboa or Porto)

REQUIRES
• Be analytical - if an error occurs once it is an error, if it is repeated it is a problem that must be fully investigated
• Hates routine work - Build software automation to eliminate manual repetitive tasks
• Proactivity in validating logs and metrics to detect potential problems or strange patterns
• Be curious and customer centric, resilient and willing to learn
• Monitor production / non-production services within his/her team´s responsibilities
• Engage with development team throughout the team´s product life cycle, ensuring product reliability
• Knowledge in scripting languages (Python, Bash, GO, Other) to automate daily or correction processes
• Ability to understand different systems, their functionalities and where they fit into an ecosystem
• Availability to perform on-call prevention
NICE TO HAVE
• Knowledge of Microservices
• Knowledge of technologies:
o Shell
o AWS
o ELK, Prometheus & Grafana
• Knowledge of collaborative platforms (Jira, Confluence, GitLab)
• Good skills in English, both written and spoken

• Personal Skills:
o Ability to work in an international organization
o Ability to manage her or him -self to solve complex problems
o Proactivity
o Team Player

We offer:
Salary setting based on demonstrated experience, working in a dynamic, young, internationally and growth-oriented environment with the support of a multidisciplinary team.
To respond to this opportunity, send us your CV with reference BA/MS/A to emprego@m-profiler.com

Note: RECRUITMENT & SELECTION PROCESS AND INTEGRATION IN PANDEMIC CONTEXT – COVID-19
Due to the current paradigm we are currently living in, and in order to ensure a safe and healthy environment for our candidates and recruitment team, the first interviews will be conducted by phone call or video conference.
Match Profiler is prepared to monitor the integration of new employees remotely, and support them in this new phase of their professional career.

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